Return Policy

Overview

We want you to be satisfied with your purchase. This Return Policy outlines the terms and conditions for returning products purchased from us.

Return Eligibility

To be eligible for a return, the following conditions must be met:

• The item must be in its original condition, unused, and in the original packaging
• The return must be initiated within 14 days of the purchase date
• You must have proof of purchase (receipt or order confirmation)
• Custom or personalized items may not be eligible for return

Return Process

To initiate a return, please contact us at the contact information provided below. We will provide you with return instructions and a return authorization number.

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 10 business days.

Refunds

Refunds will be issued in the original form of payment. Shipping costs are non-refundable unless the return is due to our error or a defective product.

Exchanges

We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.

Service Cancellations

For service bookings, cancellation policies may vary depending on the specific service. Please refer to your service agreement or contact us for details about cancellation terms.

Non-Returnable Items

The following items are not eligible for return:

• Custom or personalized items
• Items damaged by misuse or normal wear and tear
• Items returned after the return period has expired
• Items without proof of purchase

Contact Us

If you have questions about returns or need to initiate a return, please contact us at:

Email: info@queflornsyhrozon.world
Phone: +1 (206) 324-5777
Address: 9440 17th Ave SW, Seattle, WA 98106, United States